Experience & Service Design
Customers, beneficiaries or staff struggle through a service, and nobody sees the whole journey
Engage: Experience & Design
UI/UX & Design Systems
Digital services are hard to use and look different on every screen
How we help
- 1
Assess
UX review: usability, accessibility and consistency
- 2
Build
user research, wireframes, prototypes, interface design and a design system
- 3
Run
design support for new features
Try this at your office
Watch five people use your app
Practical steps you can use this week, whether or not you work with us.
- Ask five real users to complete one common task on your website or app while you watch without helping.
- Write down where they hesitate, tap the wrong place or give up.
- Fix the two biggest problems, check the Arabic and English versions behave the same, and test again.
For leaders: Judge a digital service by whether people finish their task, not by how it looks in a presentation; one shared design system keeps every screen consistent.
Wisdom worth keeping
Start with the person, not the screen.
Decide what a customer, beneficiary or employee must be able to do, and how they should feel, before designing a form, a screen or a process.
Look at related solutions
Private Occasions & Team Experiences
Team days and private occasions should feel special without distracting the team
Custom Specialised Design
A specific design need does not fit a standard package
Solutions shown are common starting points; Elphly also designs custom scopes within its registered activities.
Related topics: UI UX design Riyadh · user experience design · Arabic UX design · design system · usability testing
Tell us what you're solving. We reply within five business days.