ELPHLY TERMS OF USE
Effective date: 10 October 2026 · Last updated: 10 October 2026 · Replaces the Terms dated 9 September 2024 and all later drafts.
1. Acceptance. These Terms govern your access to and use of the websites, forms, platforms, applications and online tools operated by Elphly Company, One Person Company, LLC (“Elphly”, “we”, “us”), CR (Unified) No. 7041635413, Riyadh, Saudi Arabia (the “Services”). By accessing or using the Services you accept these Terms, the Privacy Policy and the Cookie Policy. If you do not accept them, do not use the Services. If you use the Services for an organisation, you confirm you are authorised to bind it, and “you” includes that organisation.
2. Definitions. “Content” means text, images, media, designs, code, data and any other material available through the Services. “User Content” means anything you send, upload or submit to us through the Services or in response to them, including enquiries, messages, files, ideas and feedback. “Elphly Group” means Elphly, its subsidiaries and affiliates, and their owners, managers, officers, employees, agents, partners and subcontractors; every protection in these Terms for Elphly also applies to each of them.
3. Information only, no professional advice. Content is general information about Elphly and its services and is provided for convenience. It is not legal, tax, zakat, accounting, audit, valuation, financial, investment, engineering, medical, cybersecurity or any other professional advice, not an offer of securities, and not an offer capable of acceptance. Descriptions of solutions, examples, hints, articles, figures and third-party sources may be incomplete, out of date or not suited to your situation. Do not act or refrain from acting on Content without advice for your circumstances. You rely on Content entirely at your own risk.
4. Services by contract only. Elphly provides paid services only under a written agreement signed by Elphly, such as a Master Services Agreement and Statement of Work. Content, enquiries, conversations, quotes and proposals create no obligation for Elphly until such an agreement is signed. If documents conflict, the signed agreement prevails over these Terms. Purchase-order, portal, supplier-registration or similar terms of a client or user never bind Elphly unless Elphly expressly signs them as binding.
5. Regulated services. Elphly does not provide services that require a licence it does not hold, including legal advice, tax, VAT or zakat advice or filing, accounting, bookkeeping, audit or assurance, valuation, investment or securities services, bankruptcy trusteeship, penetration testing, security operations or cybersecurity certification, real-estate brokerage and manpower supply. Where such services are needed, licensed firms provide them under their own responsibility.
6. Eligibility. You must be at least 18 years old and legally able to contract, and must not be subject to sanctions that prohibit dealing with us. You will use the Services lawfully and only for legitimate business or personal information purposes.
7. Acceptable use. You must not: break any law or infringe any right; attempt unauthorised access to the Services or any system, account or data; probe, scan or test vulnerabilities without our written authorisation; introduce malware or disrupt, overload or impair the Services; scrape, harvest, frame, mirror or data-mine the Services, or use Content to build datasets or train AI models, without written permission; reverse engineer the Services except where the law allows; send false, misleading or spam submissions or impersonate anyone; or submit or publish content that is unlawful, defamatory, offensive, or contrary to public order, public morals or the laws of the Kingdom of Saudi Arabia.
8. Our intellectual property. The Services and all Content, trademarks (including the Elphly name and seal emblem), logos, designs, text, graphics and software belong to Elphly or its licensors and are protected by law. We grant you a limited, revocable, non-exclusive, non-transferable permission to view the Services and print or save pages for your own personal or internal business reference, keeping all notices intact. All other rights are reserved. Any other copying, reproduction, distribution, republication, adaptation or commercial use needs our prior written permission.
9. User Content. You remain responsible for your User Content. You confirm that you own it or have every permission needed to submit it, that it is accurate and lawful, and that our use of it under these Terms will not infringe anyone’s rights or breach any duty of confidence. Unless a signed agreement or non-disclosure agreement says otherwise: (a) you grant Elphly a worldwide, royalty-free, perpetual, irrevocable, non-exclusive, transferable and sublicensable licence to host, store, copy, use, adapt, translate, display and distribute your User Content for the purposes of handling your request, operating, improving and promoting the Services and our business, and creating anonymised or aggregated data; (b) ideas, suggestions, feedback and unsolicited proposals are not confidential and Elphly may use them freely for any purpose without obligation, attribution or payment to you; and (c) Elphly is not obliged to review, keep, return or respond to any User Content. Do not send confidential information until a non-disclosure agreement is signed. To the extent the law allows, you waive, or agree not to assert, any moral rights in User Content against the Elphly Group. We may refuse, remove or delete any User Content at any time without notice.
10. Third-party content and services. The Services may refer or link to third-party websites, sources, tools and services (including hosting, form protection, messaging, payment and analytics providers). They are outside our control and follow their own terms and policies. A link or reference is not an endorsement, and we are not responsible for their content, accuracy, availability, security or practices, or for any dealing between you and them.
11. Availability and changes. We may change, suspend, restrict or discontinue any part of the Services, or any Content, at any time without notice and without liability. We are not obliged to keep the Services available, updated or error-free, or to support any particular device or browser.
12. Disclaimer. To the maximum extent permitted by applicable law, the Services and all Content are provided “as is” and “as available”, without any warranty or representation, express or implied, including as to accuracy, completeness, timeliness, fitness for a particular purpose, non-infringement, security or freedom from viruses or other harmful components. You are responsible for protecting your own devices and data. AI-assisted content and tools may produce inaccurate or incomplete output and must be checked before any use.
13. Limitation of liability. To the maximum extent permitted by applicable law: (a) the Elphly Group is not liable for any loss or damage arising from or connected with the Services, any Content, your reliance on them, User Content, third-party content or services, any interruption, error, delay, unauthorised access, data loss or virus, or any act or omission of another user; (b) in no case is the Elphly Group liable for any indirect, incidental, special, consequential or punitive loss, or for loss of profit, revenue, business, opportunity, data or goodwill; and (c) if liability arises despite this clause, the total liability of the Elphly Group for all claims arising from the Services is limited to SAR 500, or to the fees you paid Elphly for the relevant online service in the 12 months before the claim if greater. Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including for fraud or gross negligence. These Terms do not change the liability terms of any signed agreement.
14. Indemnity. To the maximum extent permitted by applicable law, you will indemnify and hold harmless the Elphly Group against all claims, liabilities, losses, damages, costs and reasonable legal fees arising from your use or misuse of the Services, your User Content, any personal data or third-party material you submit, or your breach of these Terms or the law.
15. Suspension. We may restrict, suspend or end your access to the Services at any time, with or without notice, including where we suspect a breach of these Terms, misuse or a security or legal risk. Sections 3, 8, 9 and 12 to 20 survive.
16. Changes to these Terms. We may amend these Terms at any time by posting the updated version with a new “Last updated” date. Changes take effect when posted. Your continued use of the Services after that means you accept them. Changes do not alter a signed agreement already in force.
17. Electronic dealings. You agree that notices, records and communications may be given and kept electronically, and that electronic acceptance, signatures and records are binding and may be used as evidence under the Electronic Transactions Law. Our records of your use and submissions are evidence of them unless proven otherwise.
18. Governing law and disputes. These Terms and any dispute or claim arising from or connected with them or the Services are governed by the laws of the Kingdom of Saudi Arabia. The competent courts of Riyadh have exclusive jurisdiction, except that Elphly may also bring proceedings wherever you are located or where urgent relief is needed. Mandatory rights that cannot be excluded by agreement are not affected.
19. General. If any provision is held invalid or unenforceable, it applies to the maximum extent permitted and the rest stays in force. A failure or delay in enforcing a right is not a waiver. You may not assign or transfer your rights under these Terms; we may assign ours to any member of the Elphly Group or a successor. We are not liable for any delay or failure caused by events beyond our reasonable control, including cyberattacks and failures of third-party networks, hosting or utilities. Nothing in these Terms creates any partnership, agency or employment relationship. These Terms, the Privacy Policy and the Cookie Policy are the entire agreement on use of the Services.
20. Language. These Terms are issued in Arabic and English. If they differ, the Arabic prevails.
21. Contact. Legal notices: legal@elphly.com (subject “Terms Inquiry”) · General enquiries: hello@elphly.com · Post: Elphly Company, 2896 Al Marj, Al Wadi District, Riyadh 13313-7464, Saudi Arabia.